Shipping policy
Shipping Policy
Last updated: May 25, 2026
We offer worldwide shipping.
Order Processing
- Orders are processed within 1–3 business days (excluding weekends and holidays).
- Custom or made-to-order items may require additional processing time. Any delays will be clearly indicated at checkout.
Shipping Times & Costs
- Shipping rates are calculated at checkout based on weight, destination, and shipping method.
- Estimated delivery times:
- Domestic (U.S.): 3–7 business days
- International: 6–10 business days (customs delays may occur)
- Free shipping may be available on orders over 20$, depending on the region (shown at checkout).
Tracking Information
- Once your order has shipped, you will receive a tracking number via email.
- If you do not see the email, please check your spam or junk folder.
Important Information
- Delivery times are estimates only and may be affected by carriers, weather conditions, customs processing, or high shipping volumes.
- We are not responsible for delays caused by external factors, nor for customs fees, duties, or taxes applied to international orders.
- We are not responsible for packages once they are marked as delivered by the carrier.
If your package is lost or arrives damaged, please contact us with your tracking number. We will assist you in filing a claim and finding a solution.
For any questions regarding your order or shipment, please contact us at info@ultrixshop.com.