Privacy policy

Privacy Policy

Last updated: May 25, 2026

At Ultrixy, we respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect personal information when you:

  • Create an account or place an order (such as name, email, shipping/billing address, and phone number)
  • Make a payment (processed securely via Shopify Payments and Stripe — we do not store full card details)
  • Browse our website (including cookies, IP address, device information, and pages visited)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order updates, shipping notifications, and (with your consent) marketing communications
  • Improve our website, services, and user experience
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal and regulatory obligations

Sharing Your Information

We only share your information when necessary, including with:

  • Shopify and Stripe for payment processing and store operations
  • Shipping carriers to deliver your orders
  • Trusted service providers (such as email marketing platforms), under strict confidentiality agreements

We do not sell or trade your personal information.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request corrections or updates to your information
  • Request deletion of your personal data

To exercise any of these rights, please contact us at info@ultrixshop.com. We will respond within a reasonable timeframe.

You may also opt out of marketing emails at any time by clicking the “unsubscribe” link included in our emails or by contacting us directly.

For more control over cookies and tracking, you can adjust your browser settings.

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, misuse, or disclosure.